HIRE A REAL ESTATE PHOTOGRAPHER

Scheduling a photo shoot with Pro Property Media is easy. To request an appointment, please fill out our booking form. Our last appointment time of the day is between 3 pm and 4 pm. Appointments after 5 pm are reserved for twilight photo sessions only.

  • Appointment times are available Monday through Friday.
  • Weekend photo sessions are available on a limited basis upon request.
  • All appointments are on a first come first serve basis.

OPTIMUM SUNLIGHT:

For adequate sunlight on the front exterior of your home, we recommend the following:

  • East Facing Homes: We recommend a morning appointment.
  • South Facing Homes: We recommend a morning or afternoon appointment.
  • West Facing Homes: We recommend an afternoon appointment.
  • North Facing Homes: Please contact us to discuss your options.

PHOTO SESSIONS:

It is important that your property be “photo-ready”, when we arrive. In order to service all of our clients in a professional manner, your appointment includes a specific block of time for your photo session. Please review our tips on how to prepare the home for your photo shoot.

  • Your home will be shot AS-IS.
  • Please have the home photo-ready when we arrive.
  • We do not provide any cleaning, moving or home staging services.
  • Failure to have your home photo-ready may impact the number and quality of photographs taken.

FOR BEST RESULTS:

  • Please have your home cleaned, prepped and staged prior to your shoot.
  • Please communicate any special shot or edit requests to us prior to your shoot.
  • Please review our home preparation tips.
  • Do not schedule any other workers at the same time of your photo shoot.
  • Do not hold an “Open House” during your photo session.
  • Arrive early for your appointment to make sure the home is photo-ready.
  • Please allow our photographers to begin working immediately, once they arrive.

PAYMENT:

If the client will be present at the photo session, Michel will process a credit card at the end of the shoot. If the client will not be present at the photo session, we will email an electronic invoice that can be paid online with any major credit card. Payment must be received in full before your photos are delivered. We do not accept checks.

TRAVEL FEES and PARKING:

Pro Property Media offers real estate photography in Des Moines via our local service area. Our local service area includes all properties that are located less than 30 miles from Downtown Des Moines, Iowa. Properties located outside our local service area will incur a travel fee of .75 centers per mile and will need to meet a minimum purchase amount of $155. Travel fees are calculated via Google Maps and are based on the distance from Des Moines, Iowa to the client’s property. If guest parking or free street parking is unavailable, clients will be responsible for any parking fees incurred by photographers to park in a nearby parking lot.

CANCELLATIONS and RESCHEDULING:

If you need to cancel or reschedule your appointment, we request at least 48 hours notice via the booking engine found on our website. You will receive a cancellation confirmation email from us within 24 hours. If you do not receive a cancellation confirmation email from us, that means we did not receive your cancellation request and your appointment is still reserved. Please call us immediately. If you give less than 24 hours notice, you will be charged a $50.00 cancellation fee. There is no cancellation fee for rescheduling your shoot due to severe weather. If you repeatedly cancel or reschedule appointments, we will require a $100.00 non-refundable security deposit to reserve your next photo shoot.

NO SHOWS/LATE SHOWS/SCRAP SHOOT:

If you do not show up for your appointment or if you show up so late that the shoot has to be cancelled, you will be charged a $100.00 trip fee that must be paid in full before we can reschedule another shoot. If we arrive at the property and are unable to photograph the home due to lack of electricity, lack of interior access or other issues, the shoot will be cancelled and you will be charged a $100.00 scrap shoot fee that must be paid in full before we can schedule another shoot for you.

RESHOOTS:

Any return trip to the property for reshoots will incur a fee. The minimum reshoot fee is $150.00.
In order to avoid a reshoot:

  1. Please be sure your property is “photo-ready.”
  2. Make sure weather conditions are to your liking.
  3. Please communicate any specific shot requests to us prior to your appointment.

DELIVERY TIMES:

After payment has been received in full, residential photo package images are delivered next business day via electronic download. Typically, photos are delivered between 12 pm and 6 pm, but may be later depending on our workload. Friday photo session images are typically delivered on Saturday, but Saturday delivery is not guaranteed. Delivery times for all other services is typically two to five business days. A delay in payment will delay the processing and delivery of your images. If you have specific delivery requirements, please contact us prior to scheduling your photo session.

Experienced Professionals

Faster Sales, Higher Average Prices, More Listing Viewers

With over 15 years photography experience and many satisfied customers.

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